Customer Feedback

We are accountable for continually improving the quality of our services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.

Customer Satisfaction Survey

We rely on patients feedback to improve our service and help us plan for the future. We would be grateful for your comments, both good and bad and would appreciate it if you could take the time to complete a customer satisfaction survey.

Please be assured your responses will be treated as strictly confidential.

pdf icon  Download / Open the Customer Satisfaction Survey (pdf format)

Complaints Procedure

We will shortly be adding our complaints procedure to this website. In the meantime, please contact the clinic for details of our complaints procedure.